Feedback Server: A potential survey tool (possibly in SharePoint too?)

Feedback Server
Feedback Server

I’ve been tasked with finding a survey solution. Now before I get started, I will acknowledge that I posted a lengthy post about how you can use SharePoint as a survey collection tool. This is true, but sometimes your needs can go beyond what SharePoint does. I was looking for a .NET based survey solution that can be used easily and still has hope for being integrated cleanly into SharePoint. In my search, what I found was the Feedback Server. I also want to add another caveat – I haven’t deployed this solution yet so I can only go by what the brochures say!

Sometimes you don’t want to go with a 3rd party hosted solution for a corporate product. My main concern is when we have security requirements. I don’t like the idea of going to a 3rd party for stuff like that. In my search, I came across the Feedback Server – and here’s what they describe:

Feedback Server is an asp.net web based survey software and form builder to manage and deploy without any technical knowledge web based surveys across your organization to gather important feedback from your customers, employees, students or website visitors and let you to analyze the collected data.

In addition to a ton of features, there is a SharePoint connector for it. Click here for that. In a nutshell this provides:

The Sharepoint 2007 extension enables you to integrate the power of Feedback Server’s survey and form management tools within your Sharepoint portal pages and web parts.

To highlight some of the cooler features:

  1. It’s skinnable
  2. It has full permissions control – for example even limiting access by IP address.
  3. It has that SharePoint connector
  4. It uses AJAX
  5. It has built in email reminder systems
  6. It  has solid reporting
  7. It can export reports in excel and SPSS format
  8. It uses CAPTCHA
  9. It has an integrated analysis tool
  10. It uses XML to import and export surveys
  11. It has a SDK for custom integration

I’m just saying…… this seems cool!